Last updated February 18, 2025
This Privacy Notice for Bellamere (doing business as Bellamere) (“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://www.bellamere.com, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. For more details about any of these topics, please refer to the full text below or use the table of contents.
- What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use. - Do we process any sensitive personal information?
Some of the information may be considered “special” or “sensitive” in certain jurisdictions (for example, your racial or ethnic origins, sexual orientation, and religious beliefs). We do not process sensitive personal information. - Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and other outside sources. - How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. - In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. - How do we keep your information safe?
We have organisational and technical measures in place to protect your personal information. However, no electronic transmission or storage technology is 100% secure. - What are your rights?
Depending on your geographic location, you may have certain rights regarding your personal information. The easiest way to exercise these rights is by contacting us at [email protected]. - Want to learn more?
Review the full Privacy Notice below.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
- Personal information you disclose to us
In Short: We collect personal information that you provide to us.
The personal information we collect may include, but is not limited to:
– Names
– Phone numbers
– Email addresses
– Contact preferences - Sensitive Information
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
- Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact details) but may include device and usage information (such as your IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, usage details, and other technical data). This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. - Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. - Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
This may include mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, social media profiles, and custom profiles, primarily for targeted advertising and event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for various purposes, including to:
– Deliver and facilitate the delivery of services to you
– Respond to inquiries and offer user support
– Send you administrative information (e.g., product updates, changes to our terms)
– Fulfil and manage your orders (including payments, returns, and exchanges)
– Request feedback
– Send marketing and promotional communications (you can opt out of these at any time)
– Deliver targeted advertising
– Post testimonials on our Services
– Protect our Services (including fraud monitoring and prevention)
– Evaluate and improve our Services, products, marketing, and your experience
– Identify usage trends and measure the effectiveness of our promotional campaigns
– Comply with legal obligations
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and have a valid legal reason to do so, such as with your consent, to comply with laws, to fulfil contractual obligations, to protect your rights, or to support our legitimate business interests.
We may process your information if:
– You have given us explicit or implied consent
– It is necessary to comply with legal obligations
– It is necessary to provide you with services or fulfil a contract
– It is necessary to protect your vital interests or our legitimate business interests
In exceptional cases, we may process your information without consent if permitted by law (e.g., for fraud detection or legal investigations).
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share your information in specific situations and/or with certain third parties.
Examples include:
– Business Transfers: We may share or transfer your information during mergers, acquisitions, or sales of company assets.
– When using Google Maps Platform APIs: We may share your information with these APIs for location-based services (Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location).
Additional sharing situations and details are provided in the full Privacy Notice.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and similar tracking technologies to collect and store your information.
We use cookies and similar technologies (e.g., web beacons, pixels) to gather information when you interact with our Services. These help us:
– Maintain the security of our Services
– Prevent crashes and fix bugs
– Save your preferences and support basic site functions
We also allow third parties and service providers to use tracking technologies for analytics and advertising.
Google Analytics:
– We may share your information with Google Analytics to track and analyze usage of the Services.
– Features we may use include Remarketing with Google Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting.
– To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
– Other opt-out options include Ads Settings at Google and websites like https://optout.networkadvertising.org/ and https://www.networkadvertising.org/mobile-choice. For more details, please visit the Google Privacy & Terms page.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will retain your personal information only as long as needed for:
– The purposes set out in this Privacy Notice
– Meeting legal or regulatory requirements
When there is no ongoing business need to process your information, we will delete or anonymise it. If deletion isn’t possible (e.g., due to backup archives), your information will be securely stored and isolated until deletion is feasible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organisational and technical security measures.
We have implemented appropriate and reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You should only access our Services in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18. If we become aware that we have collected personal information from a child under 18, we will take reasonable measures to promptly delete such information. If you believe we have collected data from a minor, please contact us at [email protected].
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions (such as Canada), you have rights that provide you with greater access to and control over your personal information.
Depending on applicable data protection laws, you may have the right to:
– Request access to a copy of your personal information
– Request rectification or erasure of your data
– Restrict the processing of your information
– Request data portability
– Object to automated decision-making
You may review, change, or terminate your account at any time, depending on your jurisdiction. To exercise these rights, please contact us as described below.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and apps include a Do-Not-Track (“DNT”) feature that signals your preference not to have your online activities monitored. However, there is no uniform standard for DNT, and currently, we do not respond to DNT signals. If a tracking standard is adopted in the future, we will update this Privacy Notice accordingly.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top. If we make material changes, we may notify you via a prominent notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you may:
- Email us: [email protected]
- Contact us by post:
Bellamere
1 Charles Street
Ingersoll, Ontario
N5C 1J5
Canada
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to:
– Request access to the personal information we collect
– Request details about how we process your information
– Correct inaccuracies or delete your personal information
– Withdraw your consent for our processing of your personal data
These rights may be limited under certain circumstances by law. To request to review, update, or delete your personal information, please contact us at [email protected].
Privacy Rights for European Residents
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal information we hold about you.
- Request corrections, updates, or deletion of your data.
- Restrict processing under certain circumstances.
- Request data portability (receive your data in a structured format).
- Object to the processing of your data, including marketing and analytics.
- Withdraw consent for cookies and marketing at any time.
We collect personal data only when you provide it through an inquiry form and use cookies for marketing and website analytics. We process this data to respond to inquiries or for our legitimate business interests.
Your information may be transferred outside the EEA, including to Canada and the United States. For transfers, we follow legal safeguards such as the European Commission’s adequacy decision for Canada and Standard Contractual Clauses (SCCs) for the U.S.
To exercise your rights, opt out of cookies, or file a complaint, contact us at [email protected]. We respond to requests within 30 days. You may also contact your local data protection authority if needed.
